Remote Technical Support Service

• Remote assistance in the configuration of cameras and DVRs
• Professional advice on system configuration
• Activation of additional functions (motion detection/alarms/character tracking/ etc...)
• Assistance in launching the application and adding devices to it
• Assistance with adding new cameras to an existing set

1. Get ready (requirements)

• A computer with internet access.
• Physical access to the device (camera/recorder, etc.).
• Make sure the device is plugged in.